Policies
Payment
I currently use Etsy for online sales, and everything that is currently for sale is listed there. For your convenience, you can view my Etsy Shop listings on this website on our Shop page. Our Etsy shop is SublimeGoddessPotter — please follow my shop on Etsy to see what’s new!
If you are interested in my creative process, please like my Facebook page. I post my new and ongoing projects there at least once a week. If you don’t use Facebook, you can see our posts right here on our website. Just view our Blog page.
Privacy Policy
Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to. All e-mail you receive from us will be regarding an actual order. If you have any questions, please contact us.
Return Policy
We want you to be happy with your purchase and have set up our Etsy shop to accept returns. If you are not satisfied with your purchase, please follow the instructions at our Etsy shop.
Breakage
Pottery is fragile, and we take great care to ensure that your items are packed securely and will arrive intact. However, if anything is damaged in transit, please:
- Take photos of the damage, as well as the packaging so we can submit an insurance claim.
- Save the packaging and send copies of the photos to us. We will respond within 48 business hours to advise if you need to return the damaged goods back to us.
